Return & Refund Policy

Effective date: September 11, 2026  •  Last updated: September 11, 2026
Seller: TemamilaGroup LLC, a Nevada limited liability company, doing business as Creative Lead Flow
Mailing address: 816 West Francis Ave #1062, Spokane, WA 99205, United States
Billing contact: support@creativeleadflow.com  •  (916) 514-2278

1. Summary

The short version. Creative Lead Flow sells digital products delivered instantly. There is no long-term contract — you can cancel at any time and you will not be billed again. Because access, tools, templates, and course material are delivered in full the moment you join, membership fees already charged are non-refundable, and cancelling stops future billing rather than refunding the period in progress. The limited exceptions are listed in Section 5.

2. What we sell

Everything sold by Creative Lead Flow is a digital product or service: software tool access, downloadable templates and contracts, data and resource libraries, recorded course content, live group training, and community membership. Nothing is shipped physically, so there is no physical return and no return shipping.

Access is granted immediately on successful payment. You are able to download templates, run the tools, and consume course material within minutes of purchase.

3. Cancellation

You may cancel at any time. There is no cancellation fee, no minimum term, and no penalty.

3.1 How to cancel

3.2 When cancellation takes effect

Cancellation stops the next renewal. Your access continues until the end of the billing period you have already paid for, and then ends automatically.

To avoid being charged for a new period, cancel at least twenty-four (24) hours before your renewal date. Your renewal date is shown in your Whop dashboard and on each receipt. A cancellation submitted after a renewal has already processed applies to the following period.

We do not pro-rate or refund the unused part of a period that has already been paid for.

4. Refunds — general rule

This rule exists because our products cannot be returned once consumed. The moment you join, you can download the full contract library, export resource lists, run the tools, and view recorded training. We cannot un-deliver that, so we price the membership on the basis that it is not refundable.

Refunds are not available because:

• you changed your mind, got busy, or did not use the membership;
• you did not attend live sessions or did not work through the course;
• you have not yet closed a deal, or a deal you were working on fell through;
• your market, capital, credit, or licensing situation turned out not to suit the strategies taught;
• you forgot to cancel before a renewal processed; or
• you disagree with guidance given in a session or by the community.

5. Exceptions — when we do refund

We will issue a refund in the following circumstances. Contact us within the stated window at support@creativeleadflow.com.

5.1 Annual plans — 72-hour window

If you purchase an annual plan and request cancellation within seventy-two (72) hours of the initial purchase, you may request a full refund, provided you have not downloaded bulk resources, exported lists, or generated documents through the tools in that period. This window applies to the first purchase of an annual plan only, not to renewals, and not to monthly plans.

5.2 Duplicate or erroneous charges

If you were billed twice for the same period, billed after a confirmed cancellation, or billed an amount other than the price shown at checkout, we refund the difference in full.

5.3 Unauthorized transactions

If your payment method was used without your authorization, notify us and your card issuer immediately. On verification we refund the charge and close the account.

5.4 Failure to deliver access

If we fail to provide the access you paid for and cannot resolve it within a reasonable period after you report it, we refund the affected period in full. Brief outages, third-party platform downtime, scheduled maintenance, or the retirement of an individual feature that is replaced with a comparable one do not qualify.

5.5 Statutory rights

Nothing in this Policy limits a refund or cancellation right you have under mandatory consumer protection law in your jurisdiction. Where such a right applies, it prevails over Section 4.

6. How to request a refund

Email support@creativeleadflow.com from the email address on your account with:

• your full name and account email;
• the date of the charge and the amount;
• the last four digits of the payment method or the Whop order number; and
• which exception in Section 5 applies, with any supporting detail.

We acknowledge requests within two (2) business days and decide within ten (10) business days. Approved refunds are returned to the original payment method. Your bank or card issuer typically posts the credit within five to ten business days after we issue it; that timing is controlled by them, not by us.

7. Chargebacks

If you believe a charge is wrong, contact us first — we resolve legitimate billing issues quickly and without argument.

Initiating a chargeback or payment dispute without first contacting us is a breach of our Terms of Service. On notice of a dispute we may immediately suspend or terminate your account and revoke access to all tools, templates, and community channels while the dispute is pending. We will submit our records, including your acceptance of this Policy at checkout, access logs, download records, and support correspondence, to the payment processor and card network.

Where a chargeback is resolved in our favor, we may recover associated fees, and we reserve the right to decline future business.

8. Promotions, discounts, and bundles

Promotional pricing, discounted annual rates, bundled offers, and free trial periods may carry their own terms disclosed at the time of the offer. Where those terms conflict with this Policy, the offer terms govern for that purchase. Discounted and promotional purchases are subject to the same non-refundable rule in Section 4 unless expressly stated otherwise. A discount applied to one period does not carry to renewal unless stated.

9. Price changes

We may change pricing for future billing periods. We will give you at least thirty (30) days’ notice by email before a price change affects your renewal, so you can cancel first if you choose. Price changes never apply retroactively to a period you have already paid for.

10. Account termination by us

If we terminate your account for breach of our Terms of Service — including credential sharing, redistribution of materials, abusive conduct, or unlawful use of our outreach tools — no refund is due for the period in progress or for any unused portion of an annual plan.

If we discontinue the Services entirely, we will refund the unused portion of any prepaid period on a pro-rata basis.

11. Changes to this Policy

We may update this Policy. The version in effect at the time of your purchase governs that purchase. Material changes take effect thirty (30) days after posting, with notice by email or in-app message.